As the senior consultant for Total Quality Management (TQM), Quality Management System, Quality & Productivity Improvement, and Operation Management programmes, Mr. CP Ng's involvement in Quality Management began in 1981 when he was with Matsushita Electric Company (Melcom) responsible for Quality Control. In between tours of duty, he was responsible for leading the Pioneer Quality Control Circle (QCC) of Melcom during the "Look East Policy".
After leaving Melcom, he was an NDT engineer with Oilfield Inspection Services, UK (OIS). Leaving OIS for Hitachi Consumer Products (M) Sdn Bhd, he served in several capacities as Quality Assurance, Production and Sales Manager. Ng was responsible for setting up the ISO 9001 Quality Management System and ISO 14001 Environmental Management System and was also responsible for OHSAS Safety & Health programmes and was an internal Occupational Safety & Health auditor for his previous companies prior to becoming a full-time consultant. He has guided Hitachi's SGA group Master Q to become the national champion of the NPC QCC convention in 1995. Master Q was selected to represent Malaysia in the ICQCC 1996. He has also guided Denso (M) Sdn Bhd's QCC team "MF Brothers" to achieved "Stars Gold Award" in the national NPC ICC convention in 2004. MF Brothers is selected to represent Malaysia in the ICQCC 2005 in Korea.
Ng's areas of expertise are generally in the area of quality and productivity, and these include quality, environmental & safety management system. His other areas include supervisory development, executive excellence, attitude change, team building, interpersonal/communication skills, training needs analysis and customer service where he has trained organizations such as Nippon Wiper Blade, Emerson Process Management, L'Oreal Malaysia, BASF Asia-Pacific and others.
Ng has lectured at Stamford College and is currently a regular lecturer for Newport International University (KL) accredited TQM Program. He has written articles for Society of Environmental Auditors Malaysia (SEAM) bulletin on subjects pertaining to Quality Management System.
Among the clients that has been consulted and trained by Ng are Spectralink Auto Relays, Matsushita Precision Capacitors, Direct Access Division of Southern Bank Bhd, Lembaga Hasil Dalam Negeri (Sibu, Kuching & KL), Ceramica Indah Sdn Bhd (Kuching), See Sen Chemical Berhad, T & D Traffic Consultant Sdn Bhd, Asian NDK Crystal, Joubert S.A., MAC Technology, Denso (M), Sime Rengo Packaging, Matsushita HRDC, Ikutmaju Sdn Bhd (Tawau), Perbadanan Pembangunan Perumahan (Kuching), Kendek Industry Sdn Bhd, TRW Automotives, Mayduct Technology, Samling Plywood (Miri) Sdn Bhd, Top Glove Sdn Bhd and others.
Ng is an Associate Member of SEAM and has qualified for Fellowship from Canadian Chartered Institute of Business Administration (CIBA).
Ng is currently assisting Agilent Technologies, Penang in Lean Six Sigma Advanced White Belt and Green Belt program since September 2007.
He is also the Principal Consultant of GMP Quality Consultants.
|
