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| Managing Partner of Kenzer & Company Sdn Bhd |
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Proven leadership experience from Head Prefect (school) to Managing Director (European listed MNC) to Chief Assessor of Melaka Chief Minister Award (community).
Successfully set up the TQM culture in an European multinational corporation which won all of Malaysia's P&Q (Productivity and Quality) awards
- Prime Minister Quality Award (from PM)
- National Productivity Award (from PM)
- Quality Management Excellence Award (from PM)
- National QCC (Quality Control Circle) Champion (from Minister)
- Melaka Chief Minister Award (from CM)
Successful in turning around two financially ailing companies in America and in Malaysia
Broad based functional experience in heading departments in Total Quality Management, Customer Service, Planning, Operations, Human Resources, Information Technologies and Communications.
Leadership and management experience in large public companies as well as small and medium sized enterprises both in the roles of customer and supplier.
Cross-cultural management successes in American, European and Asian companies.
Recipient of the Tokoh Pekerja Lelaki (Best Male Employee of the Year) from the Malaysian Prime Minister
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| Senior Consultant |
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As the senior consultant for Total Quality Management (TQM), Quality Management System, Quality & Productivity Improvement, and Operation Management programmes, Mr. CP Ng's involvement in Quality Management began in 1981 when he was with Matsushita Electric Company (Melcom) responsible for Quality Control. In between tours of duty, he was responsible for leading the Pioneer Quality Control Circle (QCC) of Melcom during the "Look East Policy".
After leaving Melcom, he was an NDT engineer with Oilfield Inspection Services, UK (OIS). Leaving OIS for Hitachi Consumer Products (M) Sdn Bhd, he served in several capacities as Quality Assurance, Production and Sales Manager. Ng was responsible for setting up the ISO 9001 Quality Management System and ISO 14001 Environmental Management System and was also responsible for OHSAS Safety & Health programmes and was an internal Occupational Safety & Health auditor for his previous companies prior to becoming a full-time consultant. He has guided Hitachi's SGA group Master Q to become the national champion of the NPC QCC convention in 1995. Master Q was selected to represent Malaysia in the ICQCC 1996. He has also guided Denso (M) Sdn Bhd's QCC team "MF Brothers" to achieved "Stars Gold Award" in the national NPC ICC convention in 2004. MF Brothers is selected to represent Malaysia in the ICQCC 2005 in Korea.
Ng's areas of expertise are generally in the area of quality and productivity, and these include quality, environmental & safety management system. His other areas include supervisory development, executive excellence, attitude change, team building, interpersonal/communication skills, training needs analysis and customer service where he has trained organizations such as Nippon Wiper Blade, Emerson Process Management, L'Oreal Malaysia, BASF Asia-Pacific and others.
Ng has lectured at Stamford College and is currently a regular lecturer for Newport International University (KL) accredited TQM Program. He has written articles for Society of Environmental Auditors Malaysia (SEAM) bulletin on subjects pertaining to Quality Management System.
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| Senior Consultant |
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Tai KT is a certified Lean and Six Sigma Master Black Belt (MBB) and an experienced operational leader.
As a MBB and a deployment leader, Tai moderates strategic workshops to support the organisation to identify top projects and systematically prioritise them. He has conducted various Lean Six Sigma trainings including Champions and Sponsor's training, Green Belt and Black Belt trainings. He has personally lead and coached these projects to successful completion. The projects accumulated a total savings of more than 4'0 EUR within the first 2 years of deployment and one of the project has been awarded the company's Lean Six Sigma Project of the Year Award in 2008.
Tai has experienced in training in the following topics:
- Voice of the Customer
- Project Definition and Selection Process
- Analysis of Variance
- Design of Experiment
- Other DMAIC Tools and Techniques
He has also done training associated with Lean Manufacturing such as The 5 Principles of Lean, 5S, 8 Waste, Value Stream Mapping, Visual Management, Mistake Proofing, Kano Analysis, Single Minute Exchange of Dies, Spaghetti Diagram and Standard Work.
On his work experience, Tai has more than 10 years in operational excellence and management. The last 5 years, Tai accepted the assignment to be stationed in China as an Operations manager to lead the setup, qualification and ramp up for a new production facility successfully.
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